Philly Pretzel Factory (https://phillypretzelfactory.com/) is a chain of soft pretzel bakeries that two Philadelphia guys started 25 years ago. The website doesn’t make it easy to see a complete list of locations, but as of this writing, there are two in Florida — one that opened recently right near me in Casselberry, and another further south in Palm Beach Gardens. However, more are coming to Orlando’s Kia Center, Winter Garden, Cocoa Beach, South Tampa, and Cape Coral, and their pretzels are also available at Big Dave’s Cheesesteaks in Oviedo and Orlando’s SoDo neighborhood. (I haven’t tried Big Dave’s yet because I already have my favorite place for cheesesteaks in all of Florida).
But just for the heck of it, I searched for locations within 200 miles of Philadelphia, Pennsylvania, and 150 showed up, so there may be a Philly Pretzel Factory near you, wherever you are — or one might be coming soon, in any case.
When I visited the Casselberry shop the week it opened, the lady working was kind enough to offer me a free pretzel right away! I don’t think I’m a special person or anything; she probably offers everyone one. But since I was coming in to purchase a pretzel, I happily accepted. This is what five of them look like, and they pull apart easily. 
The pretzels are somewhat soft, but on the dense side. If you’ve been to a Wawa (another Philadelphia import; my favorite convenience stores in the Orlando area, which serve surprisingly solid hoagies and other fresh food), they sell really similar dense pretzels. As an aside, we used to buy frozen Deutsche Kuche pretzels at Aldi, imported from Germany. I must admit that after baking those in the toaster oven, they are a lot softer and fluffier than Philly Pretzel Factory or Wawa.
Thinking of my wife back home, as I always do, I thought she might like the cinnamon “rivets,” pretzel nuggets coated with cinnamon and sugar. Unfortunately, they only sell them in these large shaker cups.
She didn’t really care for them, and I’m more of a savory pretzel person, so I literally rinsed the cinnamon and sugar off each one, dried them carefully, and used them for my own savory (never unsavory!) purposes.
I couldn’t resist the allure of these pretzel poppers, which are stuffed with Philly cheesesteak — sliced and chopped steak and Cooper Sharp white American cheese, which has become my favorite cheese for burgers, grilled cheese sandwiches, breakfast sandwiches, and of course cheesesteaks. American cheese is already great for any melting purposes, and I like the tanginess of Cooper Sharp more than any other brands I’ve tried. If you’re stuck in the mindset that American cheese is all gross plastic-wrapped, highly processed “cheese food,” think again!
They come in an order of three, and here’s a cross-section:
These were far superior to the plain pretzel, and so much more unhealthy!
Because I am also a mark for spicy sausages, I couldn’t turn down a spicy pretzel sausage on my first visit:
And here it is, cut in half. I don’t know what I was expecting, but it was essentially a hot dog inside, just a little thicker and slightly spicier than a normal hot dog. But it paired well with…
Mustard! Philly Pretzel Factory sells four kinds of mustard in squeeze bottles, and they have little dipping cups for those who aren’t obsessive-compulsive mustard collectors like your humble narrator. I skipped the original yellow and honey mustards, but I bought bottles of the spicy brown and super hot mustards. How were they? You’re going to have to wait for my next installment of Cutting the Mustard, my massive mustard mega-reviews, to find out!
So did I like Philly Pretzel Factory? Sure! They were so nice, and I rarely regret trying anything new and novel. I was a little disappointed that the regular pretzels are almost identical to the ones at Wawa, in all their denseness. But I was happy to try the Philly cheesesteak-stuffed pretzel poppers and even the spicy pretzel sausage, and I’m always thrilled to discover new mustards to sample and review. But at the end of the day, my greatest soft pretzel experience remains a different chain, one you probably recognize from malls and airports: Auntie Anne’s. I love their buttery goodness above all! Maybe one day I’ll review them.