Chain Reactions: Sus Hi Eatstation

I am a sucker for extravagant sushi rolls and poke bowls that I get to customize myself, with the ingredients of my choice — different fish, vegetables, toppings, condiments.  They’re beautiful to the eye, refreshing, delicious, and you can go as healthy or unhealthy as you want.  I’ve reviewed and sung the praises of two of my favorite local restaurants: Poke Hana and Bento Cafe, but I recently paid my first visit to the homegrown chain Sus Hi Eatstation (https://sushieatstation.com/), founded here in Orlando by local couple Robert and Teresa Ly.

I don’t know why it took me so long.  Sus Hi Eatstation has several locations around town, with the “build your own” model popularized by Subway, Chipotle, and so many other successful fast food and fast casual restaurants.  They are also vaguely ninja-themed, and as an ’80s kid who grew up loving G.I. Joe and Daredevil comics, I have nothing but love for ninjas (and G.I. Joe, and Daredevil) to this day.  If anything, I wish they leaned into the ninja theme even more, especially in this era of everyone wearing masks in public.  (But don’t worry, everyone working at Sus Hi when I visited was wearing normal masks.)

I went to the closest location in Altamonte Springs, and  I should mention that at least during the COVID-19 pandemic, Sus Hi Eatstation has customers place all orders from a touchscreen kiosk or online through the website.  When I got there, I used the kiosk, and they had a pump bottle of hand sanitizer right next to it, so have no fear.  At the front of the store, the dutiful staff members (who really could have been dressed like ninjas, I’m just sayin’) are meticulously assembling orders from the mise en place ingredients arranged in front of them, just like so many other fast casual eateries.

I have to admit it was a particular special that drew me in that day.  One of Sus Hi’s specialties is sushi burritos wrapped in huge flour tortillas, and for a $1.50 upcharge, you can get them crusted with panko bread crumbs and deep-fried so they have a crunchy outer layer, but the sushi inside is still cool and refreshing.  That already sounded amazing — certainly not traditional, but a nice, fusiony presentation.  But now, they are running a special where you can get the burrito covered with crushed Flamin’ Hot Cheetos and deep-fried for a $3 upcharge.  Yes, I’m not proud, but as soon as I learned that was a current menu option, I had to have it!

The basic burrito is $8.50, and I chose a base of white rice.  (The other options are brown rice and lettuce.)  When you customize a Sus Hi burrito, you get to select three proteins.  I had already studied the menu in advance, and even though they offer steak and chicken, I went to a place called Sus Hi because I wanted sushi.  I selected tuna (a 50-cent upcharge), salmon (a 75-cent upcharge), and spicy krab, which is shredded surimi tossed in spicy mayo.  I added on cream cheese, cucumbers, shredded purple cabbage, scallions, mango, tempura flakes, sweet potato flakes, and nori seasoning.  It was gorgeous!

Sus Hi allows you to get up to three different sauces with a burrito, and I opted for sauces on the side so I could taste everything better.  The bright orange sauce on the top left is an additional sauce that comes special with the Flamin’ Hot Cheetos burrito.  I thought it was going to be like a spicy queso, but it was more of a very spicy mayo, with the intensity of Flamin’ Hot Cheetos.  The paler sauce next to it is classic creamy, tangy white sauce.  Below we have orange fire sauce, which was like a smoky chili mayo, probably with chipotle flavor added, and the slightly lighter orange sauce on the bottom right is standard spicy mayo, which I unapologetically love with my sushi and poke.

Sus Hi also offers regular and sweet soy sauces, teriyaki sauce, ponzu sauce, sweet chili sauce, mango habanero sauce, regular sriracha (meh), and yellow sriracha (better), among others.

The burrito was HUGE, and I am making a conscious effort to eat smaller portions in 2021, so I got two meals out of it.  The Flamin’ Hot Cheetos-crusted outer surface wasn’t quite as crunchy as I expected, nor as flamin’ hot, but I still enjoyed it.  It was a novelty, something I’m glad I tried but wouldn’t order again.  I suspect the regular panko-crusted burrito will probably have a better texture.

But while I was at Sus Hi for my first time, I figured I might as well try a bowl too.  I selected a regular bowl ($9.95) with brown rice as the base, in my half-hearted, conflicted attempt to eat slightly healthier.  I usually don’t like brown rice, but theirs wasn’t bad at all!  Again, I selected the same three proteins: tuna (50-cent upcharge), salmon (75-cent upcharge), and spicy krab.  I kept my toppings pretty similar to the burrito: cream cheese (you can see the little scoop near the bottom), cucumber, purple cabbage, scallions, mango, tempura flakes, sweet potato flakes, and nori seasoning, but I also had them add sliced pickled jalapenos, crunchy noodles, and pickled ginger.  Hey, why not, right?

I swear there is tuna, salmon, and krab under all that in the paper bowl.  In fact, I was really impressed by the size of the “regular” bowl, and how generous they were with everything they put in it.  A lot of places will scrimp on toppings and especially proteins, but I feel like this is a terrific deal — a huge portion of a lot of fresh, tasty food.

I got the same three sauces on the side with this bowl: spicy mayo, white sauce, and fire sauce.  In the future, now that I’ve tried those sauces separately, I’d be more likely to just order one or more on top of the bowl, for ease of mixing everything together.  You can also purchase Sus Hi’s sauces in bottles if you fall in love with any of them.  I wish more restaurants would offer their sauces, condiments, and dressings for sale, but it never hurts to ask!

After all these years, I finally see why Sus Hi Eatstation is so popular, with such a devoted following around Orlando.  People love sushi, and they love freedom of choice.  I’m sure I will return, probably going back for a similar version of everything I tried for this review.  I don’t know how long the Flamin’ Hot Cheetos-crusted sushi burrito will last, but if that was on your bucket list, I strongly encourage you to cross it off while you can!

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